Mobile Terms of Service

Moon & Back Collective
Last updated: 17 October 2026

These Mobile Terms of Service (“Mobile Terms”) apply to the SMS messaging service operated by Moon & Back Collective (“we”, “us” or “our”).

Signing up

By subscribing to our SMS service, you agree to receive recurring marketing text messages from Moon & Back Collective at the mobile number you provide. Messages may include product launches, restocks, special offers, pre-order updates and cart reminders. Messages may be sent using automated technology.

Signing up is voluntary. You do not need to subscribe to our SMS service to make a purchase, and your consent is not a condition of purchase.

Message frequency and charges

Message frequency varies. We do not charge you to receive our messages, but your mobile provider’s standard message and data charges may apply. Please contact your provider for details about your plan.

Unsubscribing

You can unsubscribe at any time by clicking the unsubscribe link included in our marketing text messages and following the instructions.

If you need help unsubscribing, email hello@moonandbackcollective.com.au.

Unsubscribing from SMS marketing does not automatically unsubscribe you from email marketing. You can unsubscribe from emails using the link included in those messages.

Support

For help with our SMS service, email hello@moonandbackcollective.com.au.

Your mobile number

You agree to provide a valid mobile number that you are authorised to use. If you change your number, please unsubscribe your previous number and sign up again using your new number if you wish to continue receiving messages.

Changes to the service and these terms

We may change, suspend or discontinue our SMS service, including the sender name or number used to send messages.

We may also update these Mobile Terms from time to time. Any updates will be published on this page with a revised date. Where required by law, we will provide notice or obtain further consent.

Message delivery and liability

Message delivery depends on your mobile provider and network availability and cannot be guaranteed. Mobile providers are not responsible for delayed or undelivered messages.

To the extent permitted by law, Moon & Back Collective is not liable for failed, delayed or misdirected messages, or errors in messages. Nothing in these Mobile Terms excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded, including under the Australian Consumer Law.

Privacy

We respect your privacy. Please read our Privacy Policy for information about how we collect, use and handle your personal information.